All-in-one platform to digitize and automate lmatra’s finance process

Imatra is a city and municipality in eastern Finland with 30,000 citizens. It is responsible for most public administration and services, including healthcare, schools, daycare, elderly care, and social services. The municipality or private suppliers produce the services. Imatra has been awarded as one of Finland’s most innovative municipalities and is leading the country’s digitization of administration and public services.

Qvalia has transformed the way we manage and automate our finance process. They provide an essential technology, which contributes to assuring that we in the cutting edge of of digitization and provide the best possible service for internal and external stakeholders”

Kari Perälä, CIO, Municipality of Imatra

Problem

lmatra had identified the need to increase the digitization of their transaction management process further, automate manual work, and improve accuracy and control for increased efficiency in accounts payable.

The ambition was to simplify a multitude of processes, both manual and software-aided, and consolidate them into one solution. It included everything from invoice handling and A/P to approval processes and accounting.

Furthermore, lmatra envisioned reaching 100% electronic business documents and eliminating paper and PDF formats.

Solution

Qvalia provided lmatra with its platform to digitize and automate the accounts payable process, from e-invoice operator services to accounting on a line-item level.

Transaction validation and deviation management are automated, based on rules that are fully customized for lmatra’s needs.

The municipality’s small business suppliers, providing healthcare, daycare, and transportation services, create their invoices in Qvalia, immediately bringing structured data into lmatra’s system.

Result

The result is a streamlined process, with a significantly reduced average handling cost per invoice, minimized deviations and errors, a more efficient workflow, and less manual work for the finance team.

  • Imatra’s financial data is unified into a single cloud-based platform
  • Increased internal efficiency with user-friendly design and rule-based automation technology
  • Improved data quality and efficient processes as analog formats such as PDF and paper invoices have been reduced to a minimum