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Account setup models for Peppol partners: consolidated vs multi-tenant

Account setup models for Peppol partners: consolidated vs multi-tenant

Qvalia’s Peppol partners can choose how to structure Peppol access, accounts, and Peppol ID registrations for end-users. There are two main configuration models:

  • Consolidated account setup
  • Multi-tenant accounts setup

As an option, partners can use Qvalia’s white-label services to embed full UI for business message management into most frontend environments.

Option 1: Consolidated account setup

In a consolidated setup:

  • The partner operates a single Qvalia account.
  • Each end customer is identified by one or more Peppol IDs linked to that account.
  • Message traffic is logically separated by Peppol ID but shares the same underlying account and infrastructure.

Typical advantages:

  • Simplified onboarding and configuration
  • Centralised monitoring and transaction reporting
  • Efficient for large numbers of smaller customers
  • Single integration between the partner platform and Qvalia

When to consider consolidated accounts:

  • You manage many SME customers with similar needs.
  • You want unified operational monitoring and reporting.
  • You prefer minimal account administration.

Option 2: Multi-tenant accounts setup

In a multi-tenant setup:

  • Each end customer has their own Qvalia account.
  • Each account has its own Peppol ID(s), configuration, and logs.
  • The partner manages multiple accounts via the Partner API.

Typical advantages:

  • Strong separation between customers
  • Individual configuration, limits, and reporting per customer
  • Easier alignment with customers who require their own account and credentials

When to consider multi-tenant accounts:

  • You serve larger enterprises or public-sector customers.
  • Customers expect a dedicated account and audit trail.
  • You need per-customer configuration or commercial terms.

Choosing between the models

Partners can mix both patterns if needed. As general guidance:

  • Use consolidated accounts for high-volume, standardised offerings.
  • Use multi-tenant accounts for strategic or compliance-sensitive customers.

We can help you choose the right model. Contact us to learn more.

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